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Friday, April 4, 2014

Delta air introduces sleep kits for international economy customers

Delta Introduces Sleep Kits for International Economy Customers

Delta Sleep KitDelta Air Lines has introduced new sleep kits and several updated amenities for passengers seated in the Economy cabin on long-haul international flights.  The carrier says its sleep kits will be offered to each customer by flight attendants and will include individual eyeshades plus earplugs to help customers get better rest when travelling between continents.

In addition, on all trans-Atlantic flights of 3,850 miles or less from the US to Europe, customers in the Economy cabin will receive a full-size bottle of water following meal service and updated snack offerings for morning and afternoon/evening arrivals.  A mid-flight ice cream service will also be offered on these flights returning from Europe to the US.  These service improvements will expand to longer-haul international flights in early summer.

This summer, customers flying in domestic First Class as well as the Economy cabin on domestic and international flights will be offered newly upgraded earbuds that will be theirs to keep for use with Delta’s seatback entertainment systems.  Delta says it is the only US carrier to offer personal, on demand entertainment at every seat on all long-haul, international flights.

“Delta continues to focus on making travel better by introducing amenities that our customers find both helpful and comforting when they travel,” said Joanne Smith, Delta’s Senior Vice President – In-flight Service.  ”Adding new items in Economy on international flights improves the quality of the product and helps our customers arrive at their destination rested, entertained and refreshed.”

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